CIT Group Inc.

  • Premier Banker - Del Amo/Torrance

    Location US-CA-Torrance
    Job ID
    32090
    # Positions
    1
    Job Family
    Branch Delivery - Banking Services
    Type
    Full-Time
  • Overview

    Founded in 1908, CIT (NYSE: CIT) is a financial holding company with approximately $50 billion in assets as of Dec. 31, 2017. Its principal bank subsidiary, CIT Bank, N.A., (Member FDIC, Equal Housing Lender) has approximately $30 billion of deposits and more than $40 billion of assets. CIT provides financing, leasing, and advisory services principally to middle-market companies and small businesses across a wide variety of industries. It also offers products and services to consumers through its Internet bank franchise and a network of retail branches in Southern California, operating as OneWest Bank, a division of CIT Bank, N.A. For more information, visit cit.com.

    Responsibilities

    The Premier Banker serves as the relationship manager for assigned affluent and high-potential mass affluent customers by providing them guidance and navigation towards solutions that meet their particular needs. The Premier Banker also manages and increases a high-value book of business through proactive acquisition, cross-sell, and related activities.

     

    Key Responsibilities: 

    • Manages and grows a book of affluent and mass affluent customers
    • Initiates conversations with customers and takes a proactive approach to retain and grow the existing customer book of business and add new customer relationships to the book of business
    • Adheres to CIT/OneWest Bank performance culture and process
    • Conducts business accurately, ethically and always in the best interest of the customer
    • Meets individual and branch sales goals as assigned
    • Establishes community Centers of Influence (e.g. attorneys, real estate agents, CPA's) to partner with and identify additional customer banking opportunities where appropriate
    • Consistently engages customers to establish OneWest Banks "One Customer at a Time" standard
    • Grows customer relationships by serving as the primary contact, notating what was learned, and always following up on customer expectations
    • Provides an outstanding customer service experience by leveraging OneWest Bank’s EmpowerU performance culture in each interaction

    A Premier Banker’s book of business is defined as assets in the categories of total deposits (consumer and business deposits).

    Qualifications

    • 3+ years of relevant banking experience with previous experience as a Personal Banker or equivalent
    • Experience in providing excellent customer service and leveraging resources such as technology channels, lending and business banking, ,to appropriately align products and services
    • Proven relationship management skills and experience along with excellent customer service acumen
    • Experience in reviewing and analyzing customer information to consistently identify customer needs and create solutions as appropriate
    • Ability to work in a team based environment
    • Must be able to proactively oversee the customer book of business as well as manage and process information through a contact management system

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