CIT Group Inc.

  • QC Analyst

    Location US-NH-Portsmouth
    Job ID
    # Positions
    Job Family
    Operations - Operations Analysis
  • Overview

    Founded in 1908, CIT (NYSE: CIT) is a financial holding company with approximately $50 billion in assets as of Dec. 31, 2017. Its principal bank subsidiary, CIT Bank, N.A., (Member FDIC, Equal Housing Lender) has approximately $30 billion of deposits and more than $40 billion of assets. CIT provides financing, leasing, and advisory services principally to middle-market companies and small businesses across a wide variety of industries. It also offers products and services to consumers through its Internet bank franchise and a network of retail branches in Southern California, operating as OneWest Bank, a division of CIT Bank, N.A. For more information, visit


    • Conduct quality control of the daily sample of booked contracts by reviewing contract documents against system data for accuracy
    • Identify errors for correction / document errors in a consistent manner for daily reporting purposes
    • Respond to daily correspondence / communication from business / operations in a timely manner
    • Assist manager with escalated review / resolution of errors, as necessary
    • Assist team with completion of assigned daily quality control sample, as necessary
    • Assist team / manager with daily, weekly and monthly production work including but not limited to, running / assigning daily quality control sample, preparing daily worklists, running daily exception reports and other assigned work Build / develop strong relationships with business / operations partners by keeping lines of communication open and having collaborative discussions
    • Gain a thorough understanding of our business / operations processes by participating in process walkthroughs, side by side training, huddles / meetings, and other activities
    • Improve QC team efficiency by continuous knowledge transfer with our business / operations partners
    • Participate in team and business / operations' assessment / update of Quality Control criteria, as necessary
    • Assist manager on assigned and related ad hoc projects
    • Demonstrate key CIT values in daily performance of work and interactions with team and business / operations partners


    • Bachelor's degree
    • 2+ years of audit, testing, quality control, or quality testing experience
    • Loan/Lease Origination/Operations experience preferred
    • Excellent verbal / written communication skills
    • Detail oriented
    • Work in a fast paced environment
    • Adapt to changing requirements
    • Work closely in a team environment
    • Work with all levels of management and cross-functional teams


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