CIT Group Inc.

  • Associate, Learning & Development Specialist

    Location US-FL-Jacksonville
    Job ID
    30763
    # Positions
    1
    Job Family
    Human Resources - Talent Services
    Type
    Full-Time
  • Overview

    Founded in 1908, CIT (NYSE: CIT) is a financial holding company with approximately $50 billion in assets as of Dec. 31, 2017. Its principal bank subsidiary, CIT Bank, N.A., (Member FDIC, Equal Housing Lender) has approximately $30 billion of deposits and more than $40 billion of assets. CIT provides financing, leasing, and advisory services principally to middle-market companies and small businesses across a wide variety of industries. It also offers products and services to consumers through its Internet bank franchise and a network of retail branches in Southern California, operating as OneWest Bank, a division of CIT Bank, N.A. For more information, visit cit.com.

    Responsibilities

    The Learning and Development Specialist provides technical systems training support for the Business Capital Group at CIT. Business Capital provides capital and operating leasing finance solutions to small businesses and middle market companies in a wide range of industries on both a private label and direct basis. CIT provides financing solutions for borrowers and lessees, and assist manufacturers and distributors in growing sales, profitability and customer loyalty by providing customized, value added finance solutions to its commercial clients. CIT’s technology platform allows small businesses to access financing through a highly automated credit approval, documentation and funding process. 

    • Facilitate learning strategies and programs across all Commercial Segment platforms
    • Instruct core and advanced workshops for employees to enhance employee knowledge and skills in one or more subject areas such as:  Computer applications, Software, Database / CRM and Service skills
    • Prepare to instruct workshops by reviewing materials, practicing systems, creating visuals, and testing equipment
    • Manage administrative duties associated with preparing the training exercises such as: setting-up rooms and materials, guest speakers, and making travel plans
    • Work with management to provide specific input for course material creation, updates and re-design
    • Keep knowledge continually up to date on computer systems, policies, procedures and products within the organization
    • Advises, contributes ideas, and participates in decisions regarding technical training and development
    • Prepare activity reports using Microsoft Office Products
    • Maintain administrative training records
    • Utilize Outlook for internal communications

    Qualifications

    • Bachelor's degree and 2+ years Learning and Development experience required
    • Technical systems training experience required
    • Curriculum and workshop design experience required
    • Computer-based training development experience preferred
    • Cornerstone On Demand experience preferred
    • Call Center experience preferred
    • Banking and Financial Services experience preferred
    • Knowledge of basic business and banking terminology and concepts
    • Expertise in core knowledge area such as: PC applications; products, customer service skills
    • Knowledge of federal regulations, commercial banking products, policies, and operating procedures
    • Excellent communication skills to present technical and complex concepts
    • Ability to effectively present information and respond to questions from groups of managers and employees
    • Excellent interpersonal communication and relationship development skills
    • Familiarity with PC software including Windows, full Microsoft Office Suite, Internet browsing and search engine utilization

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