CIT Group Inc.

  • Business Systems Analyst

    Location US-NH-Portsmouth
    Job ID
    30289
    # Positions
    1
    Job Family
    Information Technology
    Type
    Full-Time
  • Overview

    Founded in 1908, CIT (NYSE: CIT) is a financial holding company with approximately $50 billion in assets as of Dec. 31, 2017. Its principal bank subsidiary, CIT Bank, N.A., (Member FDIC, Equal Housing Lender) has approximately $30 billion of deposits and more than $40 billion of assets. CIT provides financing, leasing, and advisory services principally to middle-market companies and small businesses across a wide variety of industries. It also offers products and services to consumers through its Internet bank franchise and a network of retail branches in Southern California, operating as OneWest Bank, a division of CIT Bank, N.A. For more information, visit cit.com.

    Responsibilities

    The business system analyst can be defined as a bridge between the business needs and the technology solutions. They analyze a business domain or request and documents its processes or systems, assessing the business model or its integration with technology.


    Some of the primary responsibilities can include:
    - Elicitation: discover underlying business need to be adressed
    - Analysis: translate, organize, specify and model the requirements/user stories
    - Definition: define solution based on experience, help from SME and support from manager
    - Validation: review and confirm solution answer to Business needs (testing, prod/user validation)
    - Ensuring a high level of customer satisfaction with various applications used by the firm
    - Providing technical support to end users, answering complex questions on function and usage of systems
    - Work on improving the current software with participation in different program or projects
    - Develop and maintain in-depth knowledge of the firm applications
    - Ensure proper escalation occurs for unresolved issues to ensure the customer remains satisfied
    - Support testing of evolution and fixes
    - Work in the applications team to document users requirements and define solutions
    - Provide training and support for onboarding users or new team members on applications

    Qualifications

    - Strong organization skills
    - Good written and oral communication
    - Problem-solving, ciritcal thinking and decision-making skills
    - Documentation and specifications: ability to create clear and concise documentation
    - Facilitation and Elicitation skills
    - Experience with Business Analysis tools and visual modeling
    - Experience with InfoLease application, or similar portfolio and asset management tool
    - Industry knowledge is a plus.
    - Agile methodology knowledge is a plus

     

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