CIT Group Inc.

Analyst - Talent Management Systems & Operations

US-NJ-Livingston | US-CA-Pasadena
Job ID
# Positions
Job Family
Human Resources - Talent Services


Founded in 1908, CIT (NYSE: CIT) is a financial holding company with more than $65 billion in assets. Its principal bank subsidiary, CIT Bank, N.A., (Member FDIC, Equal Housing Lender) has more than $30 billion of deposits and more than $40 billion of assets. It provides financing, leasing and advisory services principally to middle market companies across a wide variety of industries primarily in North America, and equipment financing and leasing solutions to the transportation sector. It also offers products and services to consumers through its Internet bank franchise and a network of retail branches in Southern California, operating as OneWest Bank, a division of CIT Bank, N.A.


Individual will report to the Director, Leadership, Learning & Development and be seen as a leader on the team, helping to drive results and enable outcomes for key corporate talent strategies.


  • Learning and Performance Management (Cornerstone) systems lead administrator
  • Recommend technology-based solutions for talent development needs
  • Manage release and change management for talent systems and related processes
  • Provide ongoing optimization efforts for systems and processes
  • Liaison to stakeholders and platform administrators (in HR and the business)
  • Acts as system expert to support configuration, maintenance, updates, governance and ongoing coordination
  • Serves as an advocate and liaison between internal business owners, subject matter experts, end users, vendors and other technical support staff related to the systems 
  • Generate recurring and ad hoc reports, most critically those pertaining to compliance training and performance management
  • Lead efforts in designing measurement and analytics for learning and performance
  • Serve as Subject Matter Expert for the LMS and advise other administrators on learning development processes
  • Own all documentation related to the systems
  • Support the implementation of other learning technologies (mobile learning, virtual coaching, WebEx)
  • Project manage learning technology initiatives
  • Act as the primary technology interface for support tickets
  • Act as the primary technology interface to manage day to day operations ensuring full functionality of the LMS for all users.
  • Load multimedia and e-learning training like Captivate, Inkling, Articulate Pro, Storyline, etc. to the LMS
  • Provide the data necessary to drive learning analytics
  • Perform routine systems maintenance and configuration administration
  • Provide excellent customer service and technical support to all users
  • Maintain learning management system test environments, including access and coordination of internal stakeholders and establishment of testing environment standards
  • Manage permissions, systems preferences, licenses and software updates
  • Develop LMS user procedures, guidelines and process documentation
  • Consult and partner with internal project teams to ensure learning approaches will work within our technology and represent the quality established through the governance process


  • Experience with Cornerstone Learning and/or Performance clouds (experience with Connect a plus!)
  • Excellent problem solving skills
  • Strong attention to detail, meticulous about testing and deploying changes
  • Like collaborating and partnering with others
  • Project management acumen
  • Able to drive multiple, complex project simultaneously while managing time and priorities effectively
  • Bachelor's degree required
  • 3-5 years of experience in a similar role
  • Prior experience owning data and reporting activities
  • Ability to have a vision, point of view, and more importantly relentless passion and deep accountability for outcomes
  • Ability to work independently and to plan, organize and set/achieve priorities when performing work
  • Extensive Excel skills
  • Superior interpersonal skills (written, verbal, presentation)


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