CIT Group Inc.

Sr. Quality Control Analyst

US-FL-Jacksonville
Job ID
29706
# Positions
1
Job Family
Operations
Type
Full-Time

Overview

Founded in 1908, CIT (NYSE: CIT) is a financial holding company with more than $65 billion in assets. Its principal bank subsidiary, CIT Bank, N.A., (Member FDIC, Equal Housing Lender) has more than $30 billion of deposits and more than $40 billion of assets. It provides financing, leasing and advisory services principally to middle market companies across a wide variety of industries primarily in North America, and equipment financing and leasing solutions to the transportation sector. It also offers products and services to consumers through its Internet bank franchise and a network of retail branches in Southern California, operating as OneWest Bank, a division of CIT Bank, N.A.

Responsibilities

Quality Control Testing

  • Perform detailed walkthrough of processes by performing job shadowing to validate processes as documented in procedures.
  • Understand processes, roles, and responsibilities of the interrelated functions at all levels across the business unit.
  • Create test plans to verify process effectiveness, accuracy, and completeness for specific QC tests.
  • Collect, verify, organize, and document facts in a logical manner prior to communicating findings with management with the goal of minimizing operational risk and future internal control findings.
  • Identify, document, and communicate process improvements according to findings.
  • Participate in planning, results, and remediation meetings.
  • Communicate effectively in a clear and professional manner to all levels of the organization, both verbally and in writing using appropriate terminology and communication methods.
  • Effectively present findings in both face-to-face and small group settings with peers and management.
  • Understand all aspects of CIT’s policies and procedures for specific QC tests.

 

Quality Assurance

  • Create and manage exception reports on a daily, weekly, or monthly basis to identify common errors in need of remediation or possible system improvements.
  • Report these exceptions to team leaders and/or managers and follow up on remediation efforts in a timely manner
  • Identify and communicate trends, process inefficiencies and training opportunities to management.
  • Track and report error rates, including results of remediation efforts, to business unit management on a monthly basis.
  • Identify and report exception/performance trends to management.
  • Build and maintain strong working relationships and partnerships with functional alignment departments.
  • Partner with management to gather and organize information on problems or procedures and identify operational risks associated with each activity.
  • Keep up to date and proficient in numerous systems and applications, including but not limited to Infolease, CCEX, Flexsell, CIT Connect, etc. as well as creating queries using SQL and/or Access for testing.

Qualifications

  • Bachelor’s Degree required, with a concentration in Accounting / Audit, Finance or other related area preferred or equivalent experience
  • Audit experience preferred
  • Plan and prioritize work load appropriately with minimum supervision
  • Make appropriate decisions within scope of responsibility and authority
  • Experience in financial services industry with some analytical work preferred
  • Strong analytical, written and verbal communication skills
  • Strong computer skills
  • Proficiency in Microsoft Office applications
  • SQL proficiency preferred

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